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Understanding Your Quote Breakdown

What each line item in your Helpforce AI proposal means

What's in a Helpforce AI quote

Every proposal we send is scoped to your specific facility and use case. There are no off-the-shelf packages, so every line item in your quote represents actual work or hardware relevant to your deployment. Here's what each component means:

Facility scanning

The cost of conducting the point cloud scan of your facility. This covers the scanning equipment, the time on-site, and the data processing to produce the 3D dataset that the simulation is built from. For most mid-size facilities, this is a one-time cost at the start of the engagement.

Simulation build

The engineering work to construct a physics-accurate model of your facility inside NVIDIA Omniverse from the point cloud data. Cost scales with facility size and complexity — a single-floor open-plan warehouse is simpler to model than a multi-zone facility with varied environments.

Robot training

The compute cost and engineering time to train the robot inside the simulation using NVIDIA Isaac Sim. This covers the training runs, validation, iteration on edge cases, and preparation of the trained model for deployment. It is billed as a fixed project cost, not per training hour — we absorb the compute efficiency risk, not you.

Hardware

The robot units themselves, sourced from our hardware partners. This line item reflects the actual cost of the hardware — we don't mark it up as a black box. The specific platform, quantity, and any accessories (charging stations, outdoor weather protection, etc.) are itemized separately so you can see exactly what you're buying.

Commissioning and deployment

The on-site work to install the hardware, connect it to your facility network and monitoring systems, validate real-world performance against the simulation, and hand over to your operations team. Because the robot arrives pre-trained, this phase is shorter than traditional robotics deployment — but it is still real, billable work.

Post-deployment support

Ongoing remote monitoring, software updates, retraining for facility changes, and on-site response for hardware issues. This is quoted as a fixed annual or quarterly arrangement — not an open-ended hourly rate. You'll know exactly what support costs before you sign.

What's not in the quote

If something isn't in the quote, you won't be charged for it. We don't add line items after the fact. If your requirements change materially during the project — expanded scope, additional units, significant facility changes — we'll scope and price the change explicitly before proceeding.

Questions about a specific line item

If anything in your proposal isn't clear, ask before signing. Email [email protected] or raise it on your next call with us. We'd rather spend five minutes explaining a cost than have it become a problem after the agreement is signed.

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