We don't deploy and disappear. Here's what support looks like after your robot is live:

We monitor robot performance remotely. If something is flagged — an anomaly, a degradation in performance, a technical issue — we see it and act on it without waiting for you to call us.

As your operations evolve — new shelf configurations, changed patrol routes, updated workflows — we update the robot's training accordingly. Your facility changes; the robot keeps up.

If there's a hardware malfunction, we coordinate with our hardware partners for replacement or repair. We manage that process; you don't need to chase vendors directly.

For issues that require physical intervention, we'll dispatch to your facility. Response time depends on location — we'll define expected response windows in your support agreement.

Support terms are defined in your proposal before you sign anything. We'll be clear about what's included in the base deployment and what falls under an extended support arrangement. No surprises.

Contact us directly at [email protected] or through your dedicated point of contact from the deployment team.