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Custom Integration Requests

How to request integrations that aren't covered by standard deployment scope

Custom integration requests

If you have a specific integration requirement not covered in our standard documentation, the right path is to raise it during the walkthrough or proposal phase β€” not after deployment has started.

What we can consider

  • WMS integration via robot platform API (where hardware supports it)

  • Security alert routing to your existing monitoring software

  • Custom patrol route configuration tied to your shift schedules or access control events

  • Data export formats for operational reporting

What we don't build

We don't develop custom software integrations, middleware, or bespoke applications outside of our deployment scope. We're not a software development agency. If an integration requires significant custom development on our side, we'll tell you clearly and honestly whether it's something we can absorb into the engagement or not.

How to submit a custom integration request

Email [email protected] with:

  • What you want integrated and what system it involves

  • What the integration needs to do (what data flows where)

  • Whether this is pre-deployment or a post-deployment addition

We'll assess it and respond with what's feasible and what it would involve.

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